CipSoft Members

CipSoft members work in seven different departments:

• Programming
• Content Team
• System Administration
• Customer Support
• Community Management
• Marketing Management
• Organisation

Some of them have made special appearances ingame as NPCs or Bosses.

List of CipSoft Members

Name		Real name	Department	Function	Notes
Aigorim			Content Team	Game Content Designer
Angarvazar		Thomas Kräuter	System Administration	Lead System Administrator	Angarvazar works as a system administrator for CipSoft, leading the System Administration department. He might be Sebastian Halles as well.
Argeia			Customer Support		Argeia works for the customer support department at CipSoft.
Balinor		Benjamin Zuckerer	Product Management	Managing Director	Balinor is a British-German employee who joined CipSoft in February 2007 as a product manager for TibiaME. Balinor is curently the project manager of another game created by CipSoft called Persist Online.
Berotus			Content Team	Tester	Berotus works as a tester for CipSoft.
Bolfrim		Sebastian Wodarski	Product Management	Lead Product Manager	Bolfrim works as Tibia's lead product manager for CipSoft and was first introduced as Bolfrim Gene. Bolfrim appeared in-game during Tibia's 15th Anniversary as a creature.
Bolkar			Customer Support		Bolkar works for the customer support department at CipSoft.
Burchan			Product Management	Product Manager	On August 2, 2016 it was announced Burchan became CipSofts newest Community Manager. With his employment the community management consists of three people again, filling in the spot which was left open when Tjured left. The feature article of August 2016 describes Burchan's first steps into Tibia. In this post Burchan explains a little more, stating he already worked for 1 month for CipSoft, will do tasks not only related to Tibia and was 26 years old at the time. On April 29, 2019 it was announced Burchan would leave his position as a Community Manager and will become a Tester. At some point after that, Burchan once again changed positions and started working as a Product Manager.
Cedeko			Programming	Programmer	Cedeko works as a programmer for CipSoft.
Chridhe			Customer Support		Chridhe works for the customer support department at CipSoft.
Dadeagus Tyrixa			Programming	Programmer	Dadeagus Tyrixa works as a programmer for CipSoft.
Delany		Martin Eglseder	Unknown	Assistant Manager	Delany works as Tibia's assistant manager for CipSoft, but he used to work as a (lead) tester and (lead) product manager. Delany appeared in-game during Tibia's 15th Anniversary as a creature. His official character name used to be Andrej Delany, it had to be changed due to CipSoft's internal naming rules.
Denson Larika			Content Team	Game Content Designer	Denson Larika works as a game content designer for CipSoft. Denson Larika appeared in-game during Tibia's 15th Anniversary as a creature.
Durin		Ulrich Schlott	Product Management	Chief Executive	Durin is one of the creators of Tibia, known as Ulrich Schlott. He's famous for attacking Thais/Tibia city with his character Ferumbras. Dwarves also worship a "god" named Durin. They can regularly be heard saying "Hail Durin!" Ulrich primarily works as Product Manager for TibiaME. One tibian's idea of what Durin is (credits to Artfire and TibiaNews) Pantibian Festival Durin has attended the Pantibian Festival on May 18, 2022 along with other gods Guido, Stephan and Steve, as well as Mirade and Tusius. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Stephan was a level 3500 Elite Knight using the Retro Knight outfit and the following equipments:
Dynacor			Content Team	Game Content Designer	Dynacor works as a game content designer for CipSoft.
Eudocia			Content Team	Tester	Eudocia works as a game content designer at CipSoft. She is co-responsible for the major updates every year, which means designing new regions, cultures and monsters, as well as new questlines, lore, NPCs, their dialogue, etc.
Fluffey			Product Management	Product Manager	Fluffey works as a product manager for CipSoft.
Gandareva			Customer Support		Gandareva works for the customer support department of CipSoft.
Hecrapin			Organisation		Hecrapin works for the organisation department of CipSoft.
Ihsua Beris			Programming	Flash Client Programmer	Ihsua Beris works as a Flash Client programmer for CipSoft.
Iscen			Customer Support		Iscen started working for CipSoft in 2005, see the Official Announcement. In 2007 she was head of all tutors. She was mainly busy answering tutor questions concerning names, statements or board reports. Isolan was (and is?) in charge of TibiaME support.
Jarunor			Programming	Programmer	Jarunor works as a programmer for CipSoft.
Karvar			Content Team	Game Content Designer	Karvar joined CipSoft on July 2011 as a Customer Support Representative, working as the Head Tutor and replacing Grimrath. Since July 1, 2013 Karvar is a Game Content Designer for TibiaME. He is also responsible for the fansite programme and often answer proposals and the game board forums.
Knightmare		Arndt Bednarzik	Content Team	Game Content Designer	Knightmare was one of the first Tibian players and is known for helping CipSoft over many years as a gamemaster, map developer, quest designer, and later, officially hired in CipSoft. During Tibia's 15th and 20th Anniversaries, an NPC named Knightmare appeared in-game.
Layiana			Customer Support		Layiana works for the customer support department of CipSoft.
Liamas			Community Management	Community Manager	Liamas's addition to the Community Management team was announced on September 15, 2022. He joined CipSoft to replace Skerio, who moved from Tibia to a different project in the company in March of the same year.
Lionet			Content Team	Game Content Designer	Lionet is working on the content updates for Tibia, which include quests, NPCs, scripting and level design. Lionet appeared in-game during Tibia's 15th Anniversary as a creature.
Lokana			System Administration		Lokana is the base name of several characters which log onto the servers in order to determine if the it is operating properly, from the perspective of a player. If there is any delay or Lokana is unable to login this informs the System Administrators that something is wrong. This is a fictitious CipSoft member. The actual characters are named Lokana Server, for example, Lokana Antica. It used to be possible to see them logging in/out by adding them to the VIP list, but not anymore. Also, sometimes they'll be visible logging in the temple of Thais.
Luciumar			Unknown		Luciumar is an employee of CipSoft.
Manina			Customer Support	Text writer	Manina was responsible for all texts on the website but also in-game. Most news and featured articles were penned by her in the past, and she also proof-read new NPC scripts or book texts for the Content Team and updated or corrected sections on the website whenever necessary.
Master Tutor			Customer Support		The Master Tutor is not a real person but rather a position.
Mercutio		Andreas	Unknown	Marketing Manager	Mercutio works for the marketing department of CipSoft.
Mirade			Community Management	Community Manager	Mirade used to work in Customer Support and was called Neofine. With Tibia's 15th Anniversary a Creature named Mirade appeared in-game. Pantibian Festival Mirade has attended the Pantibian Festival on May 18, 2022 along with gods Steve, Guido, Stephan and Durin, as well as Tusius. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Mirade was a level 3500 Royal Paladin using the Brotherhood outfit, the Singeing Steed mount and the following equipments:
Niadus			Product Management	Product Manager
Nomizu			Programming	Programmer	Nomizu works as a programmer for CipSoft.
Norgrim			Content Team	Tester	Norgrim works as a tester for CipSoft. He was introduced to the public on November 4, 2015.
Nyrogun			Unknown		Nyrogun works for CipSoft.
Penciljack		Jan Pedrojetta	Content Team	Graphic Artist	Penciljack (or Jan) is one of the artists focusing on concept art, illustration and sprite creation. He was the main colleague of Lyxoph when the latter was still a CipSoft member. A creature named Penciljack was added to the game with Tibia's 15th Anniversary. Photo of Jan Pedrojetta
Prian			Content Team	Tester	Prian works as a tester for CipSoft.
Rejana			Community Management	Community Manager	Rejana was previously known as Alguzara, in her function of Head Gamemaster. With Tibia's 15th Anniversary a Creature named Rejana appeared in-game. At the moment Rejana is responsible for contact with Supported and Promoted Tibia Fansites. They can email her via fansites@tibia.com.
Ryonar			Programming	Programmer	Ryonar works as a programmer for CipSoft.
Satudo		Michael	Content Team	Tester	Satudo works as a tester for CipSoft.
Seyva			Content Team	Tester	Seyva works as a tester for CipSoft.
Sezweh			Customer Support		Sezweh workst for the customer support of CipSoft.
Shintao			Organisation	Product Manager	Shintao works as a product manager for CipSoft. He replaced Skagar, who left Cipsoft sometime in the first part of 2015.
Shooken			Content Team	Tester	Shooken works as a tester for CipSoft.
Sidnia			Customer Support	Payment expert
Siramal			Content Team	Lead Tester	Siramal works as the lead tester for CipSoft. Siramal appeared in-game during Tibia's 15th Anniversary as a creature.
Solkrin			Customer Support	Team Leader	Solkrin was the first official employee of CiPsoft. With Tibia's 15th Anniversary a NPC named Solkrin appeared in-game. He is the team leader of Customer Support. He is scheduling the various tasks, guides several projects, develops ideas to further improve the service for the players and has an open ear for all problems a team member might have.
Soylent			Customer Support		Soylent works at the customer support department of CipSoft.
Stephan		Stephan Payer	Organisation	Chief Executive	Stephan is the head of business administration, meaning he is responsible for finances, human resources and organisation. He is one of the creators of Tibia. His full name is Stephan Payer (his previous surname was Börzsönyi), born on October 12, 1976 in Regensburg. When starting Tibia, he studied computer science with a minor in mathematics at the University of Passau. In the little free time he had left between his studies and Tibia, he played football or rode his bike. Originally, Stephan was responsible for the client programs (Windows and UNIX), the map and object editor, some modules in the server (map management, temporal effects), user support, and the homepage. In 2007, has has received an MBA title from the University of Applied Sciences in Regensburg for his thesis "Macroeconomics of a Virtual World" concerning Tibia. Pantibian Festival Stephan has attended the Pantibian Festival on May 18, 2022 along with other gods Guido, Durin and Steve, as well as Mirade and Tusius. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Stephan was a level 3500 Elder Druid using the Summoner outfit and the following equipments:
Steve		Stephan Vogler	Organisation	Head of Departments Organization	Steve is one of the creators of Tibia. Since June 1, 2013 he is no CEO anymore but will focus on his tasks as head of the departments organisation and payment. Pantibian Festival Steve has attended the Pantibian Festival on May 18, 2022 along with other gods Guido, Stephan and Durin, as well as Mirade and Tusius. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Steve was a level 3500 Royal Paladin using the Warrior outfit and the following equipments:
Supot			Customer Support		Supot works for the customer support department at CipSoft.
Tavaren			Customer Support		Tavaren works for the customer support department of CipSoft.
Tusius		Stefan	Organisation	Product Manager	Tusius used to be a programmer for CipSoft, but now he's a Product Manager. Pantibian Festival Tusius has attended the Pantibian Festival on May 18, 2022 along with gods Steve, Guido, Stephan and Durin, as well as Mirade. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Tusius was a level 3500 Elder Druid using the Philosopher outfit and the following equipments:
Ulairi			Unknown	Marketing Manager	Ulairi works for the marketing department of CipSoft.
Wilatos			Organisation	Product Manager
Xolurr			Programming	Programmer	Xolurr works as a programmer for CipSoft. Participation in Updates Update Feature Winter Update 2024 Improved Quest Tracking Summer Update 2024 Soulpit
Yoneda			Programming	Programmer	Yoneda works as a programmer for CipSoft.

List of Former CipSoft Members

Name		Real name	Department	Function	Notes
Andasstra			Customer Support		Andasstra worked for the Customer Support department at CipSoft. She was the fansite coordinator from 2007 until August 2008. This is now done by Rejana.
Chayenne			Content Team	Game Content Designer	Chayenne was the lead game-content designer. Like all content team members she develops new challenging quests, builds great new areas, thinks of interesting new features or scripts new NPCs. Moreover, she coordinated single projects in her team and worked closely together with our graphic artists and the Tibia product manager to name just a few of her many tasks. Chayenne appeared in-game during Tibia's 15th Anniversary as a creature. It was announced on August 16th 2012 that she would be leaving CipSoft GmbH at the end of the Month. Shown below is that of her farwell photo. Farewell Tibians A New Chapter For Chayenne
Count Tofifti		Alex	Content Team	Game Content Designer	Count Tofifti works as a game content designer for CipSoft. Count Tofifti appeared in-game during Tibia's 15th Anniversary as a creature.
Craban		Florian Jumah-Eckert	Organisation	Product Manager	Craban appeared in-game during Tibia's 15th Anniversary as a creature.
Drudak			Customer Support		Drudak worked for the customer support department at CipSoft.
Evonary			Content Team	Game Content Designer	She joined Cipsoft the same day Skagar did.
Gallafrey			Customer Support		Gallafrey worked for the customer support department at CipSoft. Besides his regular CS duties, he also shared the job of answering Tutors in their private board with Ninjala, Manina, Bolkar, Supot and other Customer Support members before leaving the company.
Grimrath			Customer Support	Technical Supporter	During Tibia's 15th Anniversary monster named Grimrat appeared in-game.
Guido		Guido Lübke	Organisation		One of the creators of Tibia. Since June 1, 2013 he is not the CEO anymore, and is no longer actively involved in the company's daily business. Pantibian Festival Guido has attended the Pantibian Festival on May 18, 2022 along with other gods Stephan, Durin and Steve, as well as Mirade and Tusius. During the event gods played for about 45 minutes in each region across various obstacles along with invited or qualified players. At the event Guido was a level 3500 Master Sorcerer using the Retro Mage outfit and the following equipments:
Isolan			Customer Support		Isolan works for the customer support department of CipSoft.
Judigator		Markus Hof	Content Team	TibiaME Content Designer	Judigator used to work on Tibia but transitioned to work as a content designer of TibiaME. He joined CipSoft in February 2005 as a member of the customer support department but eventually changed roles and became a game content designer. Judigator was responsible for writing design documents for the upcoming seasons and updates, editing and put together new map locations, and scripting NPCs and riddles in the game.
Laethye			Content Team	Game Content Designer	Laethye is a game content designer who joined CipSoft in 2019. Her role as a content designer include creating new maps, monsters, items and quests.
Lyxoph		Richard	Content Team	Graphic Artist	Lyxoph used to work as a lead artist, together with Penciljack and other graphic artists. His focus was more 2D rather than 3D art. A creature named Lyxoph was added to the game with Tibia's 15th Anniversary.
Ninjala			Customer Support		Ninjala worked for the Customer Support department at CipSoft. Besides his regular CS duties, he shared the job of answering Tutors in their private board with Gallafrey and Manina.
Ogrey		Daniel Wagner	Community Management	Community Manager	He was a community manager with Mirade and Rejana for two years. On April 01, 2011 it was announced that Ogrey would leave CipSoft starting April 15, 2011. Shortly after he was followed up by Tjured. Ogrey's Farewell Screenshot
Pyrate			Programming	Programmer	Pyrate, formerly known as Akananto, is a CipSoft member. According to his character comment and Tibia Royal's interview, he had to change his official character's name due to internal naming rules regarding the maximum length of CipSoft's official character names. With Tibia's 15th Anniversary, a NPC named Akananto appeared in game. He was Tibia's lead programmer, also developing tools like Creator, until Tusius took over this position at some point in time. He left the Tibia team in Autumn of 2012 to develop new game prototypes for CipSoft.
Ramrod on Aldora			Unknown		Ramrod on Aldora was one of the characters listed as a CipSoft employee. However, this is not the case anymore (anno June 2016).
Skagar		Christoph Pilger	Organisation	Product Manager	He joined Cipsoft the same day Evonary did. He left Cipsoft sometime in the first half of 2015 and was replaced by Shintao.
Skerio			Community Management	Community Manager	On August 1, 2019 it was announced Skerio became CipSoft's newest Community Manager. With his employment the community management consists of three people again, filling in the spot which was left open when Burchan left. On March 29, 2022 it was announced that Skerio would leave Tibia to start working on a new CipSoft project yet to be announced.
Skyrr			Organisation	Product Manager
Teyrata			Content Team	Game Content Designer
Tjured			Community Management	Community Manager	Tjured is a former German employee at CipSoft. He used to work as a community manager for Tibia, TibiaME and Fiction Fighters. In an interview from 2012, Tjured said that he used to play Tibia for a long time prior to being hired by CipSoft. Tjured appeared in-game during Tibia's 15th Anniversary as a creature.
Umrath		Thoralf Will	Organisation	Operations Manager	Umrath worked on Fiction Fighters until it was cancelled in August 2012. His work includes being responsible for applying updates, fixing issues that the support cannot handle, handling bugs and bugfixes - generally making sure that everything "just runs". After quiting his job at CipSoft Umrath held an AMA on reddit on June 12, 2017. Here you can find a description of his career at CipSoft, answers to some questions and his opinion on Tibia matters.

Sources

• http://www.tibia.com/abouttibia/?subtopic=aboutcipsoft
• Welcom to CipSoft
• An Inside View into CipSoft's Customer Support
• Content Team - The Creative Department
• 50 Answers from the Product Managers
• 10 Years CipSoft!
• System Administrator - What kind of job is that?
• http://www.cipsoft.com/index.php/en/2013-04-05-10-01-22/m-press-releases-en/13-new-look-for-cipsoft-en